FSE101: Essentials of Field Service Elements

Not Enrolled

This course is recommended for ALL audiences.
Time Investment = 1 Day

It provides a quick introduction to Zinier and Zinier’s platform – ISAC.

After a quick overview of FSE, it delves deeper into the components of FSE that are essentials for field service automation. It identifies the various terms used, and the steps in defining work for field technicians. Demos reinforce concepts by providing various screens in the Zinier desktop and Zinier mobile app. Objectives

  • Review Zinier the company and the Zinier platform
  • Introduction to FSE
  • Identify FSE components and their relationships
  • Create data required for field service
  • Examine technician and web user capabilities
  • Create and use work orders for field service